Head of Solutions

We’re working with a trailblazing space software company to find a Head of Customer Solutions, a versatile and visionary technical leader ready to drive mission success for space operators around the world.

You’ll lead the team that sits at the heart of customer engagement, designing tailored solutions, advising on mission-critical systems, and helping clients deploy the next generation of satellite and launch operations through cutting-edge cloud technology.

Key Responsibilities

• Lead the Customer Solutions team and oversee technical engagement from pre-sales to implementation
• Architect tailored ground segment solutions based on client needs, using modular API-driven platforms
• Serve as the technical face of the company during demos, negotiations, and solution design
• Collaborate with sales to capture business requirements and write compelling technical proposals
• Oversee resource allocation across global accounts and campaigns
• Provide high-quality technical support during and after deployment
• Share market insights with Product and support project rollouts with Delivery

Key Requirements

• Strong experience in the space industry
• Strong background in space mission operations and ground segment software
• Proven ability to lead engineering teams and customer-facing technical engagements
• Hands-on experience operating satellites and architecting ground solutions
• Excellent communicator and technical translator, able to turn business needs into scalable architectures
• Familiarity with ground segment hardware
• Strong programming background
• Experience in REST APIs, databases, web UI design
• Familiar with cloud platforms and modern software approaches (APIs, microservices, etc.)
• Fluent in English; based in or open to relocating to Strasbourg

This is a rare chance to shape how space missions are supported, operated, and delivered, while leading a talented team and working across some of the most exciting satellite and launch programmes globally.

If you want impact, variety, and the chance to work at the edge of space tech innovation, this role could be your perfect launchpad.

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